- FBR has fully automated its Inland Revenue and Pakistan Customs operations
- Automation includes modules for income tax returns, refund claims, and trade facilitation systems
- Efforts extend to process redesign for increased efficiency, enhanced transparency, and improved compliance
- Automated systems implemented for duty drawbacks, tariff management, and dispute resolution
- Development of IT applications like Tax Asaan Mobile App and PASSTRAK to support automation and make tax processes user-friendly
- Mobile apps introduced for complaint management and digital invoicing
- Virtual assessments and self-declaration systems introduced at ports to improve customs efficiency and reduce clearance times
- Digital systems aim to increase transparency, reduce human errors, and lower fraud potential
- FBRs initiatives reflect a commitment to using modern technology and innovative solutions to improve Pakistan’s tax administration
Source: pkrevenue.com
Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.