Taxpayers may choose any e-invoicing solution provider as long as it is compliant with the e-invoicing requirements. ZATCA will consider the taxpayer complaint if he is complying with the e-invoicing requirements even if the solution provider is not listed on the indicative list.
The indicative list of the solution providers on ZATCA’s website who have passed the qualification process and criteria aims to allow the taxpayers to easily reach potential solution providers.
Source ZATCA
