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Transitioning to Online Mail: CRA’s New Default for Business Correspondence

  • Canada Revenue Agency (CRA) transitioning to online mail for business correspondence starting in spring 2025
  • Businesses will receive notices and correspondence through My Business Account instead of paper mail
  • Applies to new business number registrations, existing businesses registered for My Business Account, and businesses with representatives accessing services via Represent a Client
  • Prepare for the change by updating email address in My Business Account
  • Business correspondence considered received when posted to My Business Account
  • Exceptions for businesses not registered for My Business Account, charities, and non-resident businesses
  • Benefits of going digital include faster communication, easier tax management, and eco-friendly approach
  • CRA’s digital services allow for quicker updates, earlier confirmation, and easy tax management from computer or mobile device

Source: canada.ca

Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.

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