- The Tax Administration of the Republic of Srpska released a User Guide for reporting issues in the new fiscalization system
- The guide helps external users like taxpayers and fiscal device suppliers report problems through an online form
- Users receive email confirmations and support responses after reporting
- The guide is accessible on the Tax Authority’s website in the e-fiscalization section
- External users include fiscalization taxpayers, suppliers of fiscal device elements, fiscal system operators, and customers
- The User Guide details how to report errors and is available in Serbian
- After reporting, users get an email confirmation with a serial number and a promise of a forthcoming response from the support service
- Responses to reported issues or inquiries are sent to the user’s specified contact email
- The form for reporting errors adapts based on the user’s category to tailor the reporting process
Source: fiscal-requirements.com
Note that this post was (partially) written with the help of AI. It is always useful to review the original source material, and where needed to obtain (local) advice from a specialist.
