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Regulatory Framework for Electronic Delivery in Greece Released

  • Implementation Timeline: The regulatory framework for electronic delivery in Greece is rolled out in two phases. Phase 1 involves initial compliance with basic data protection and service quality standards within the first six months. Phase 2, which spans the following six months, requires full compliance with all detailed guidelines and reporting obligations.
  • Content of the eDelivery Framework: The framework covers various aspects, including data protection standards, service quality requirements, reporting obligations, and guidelines for secure and reliable delivery of electronic goods and services.
  • Two Phases of Implementation:
    • Phase 1: Initial six months focus on compliance with basic standards, including data protection and preliminary service quality measures.
    • Phase 2: Following six months, businesses must achieve full compliance with all detailed regulations, including comprehensive reporting and enhanced service quality standards.
  • Penalties for Non-Compliance: Strict penalties are outlined for non-compliance with the regulatory framework, including fines and potential suspension of business operations for repeated or severe violations.
  • Consumer Protection Measures: The framework emphasizes consumer protection, ensuring that electronic delivery services adhere to high standards of reliability and security.

Source Comarch


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