In acknowledgement of some service issues, HMRC has set up, on a trial basis, a taskforce to deal with post received from taxpayers and agents which remains unanswered. HMRC is prioritising anything which is over 12 months old with a view to significantly reducing the backlog over the next couple of months or so.
HMRC is also allowing agents to use the online Agent’s Issue Resolution Service to highlight and escalate correspondence over 12 months old, which HMRC has never responded to. This process will be managed through the Agent Account Manager (AAM) team at HMRC which is designed to assist agents resolve issue.
Source: saffery.com
Latest Posts in "United Kingdom"
- KFC Dip Pots Case Clarifies VAT Rules on Single and Multiple Supplies
- HMRC VAT Guidance for Northern Ireland and EU Trade Under the Windsor Framework
- VAT on Insurance in the UK: Understanding IPT and Exemptions
- VAT Belonging: Determining Where Supply Takes Place
- Construction Firm Wins VAT Fraud Case, Avoids £187,248 Penalties
